Very good service and friendly staff!

Good experience with them on a 2020 Ridgeline. Light staff on the weekend so paperwork was slowed a bit. We got it done and love my new truck.

Great experience so far!

Great people and fast friendly service. Highly recommend.

This was our second buying experience at Roy Schmidt Honda in the past 8 months. Everyone there is very friendly and helpful. Jason Payne was our salesman again and we were very pleased with every aspect of the purchase. Very highly recommend this dealership!

Always a positive experience.

Excellent customer service! My fuel pump was replaced on recall and was completed in record time. I would highly recommend using this service department. Thank you!

I worked with Colby and Clint on a used car and they made the process seamless. I drove over 2 hours to pick up the car after working the deal over the phone, they had me in and out in less than 30 minutes. By far the fastest process I’ve experienced at a dealer

Great, prompt, reliable service with a friendly, knowledgeable staff.

Colby and Clint were very helpful. They walked me through the purchase process.

Great service!!

Karl Wilson was great to deal with. He answered all questions that he had and found car we wanted.

Always super nice and do a great job!

Great place to do business. Beautiful, comfortable waiting rooms. Courteous, efficient service. Interested in a positive customer experience. They always follow up after service to see if you are satisfied. I appreciate the personal touch.

Very good & timely service. They washed my car which was wonderful. Would highly recommend their service department to all who want top notch services. They will not disappoint!!

Accidentally found my dream car! Blown motor forced me to make a purchase. Planned on settling on something just to get me by, but ended up finding my forever car! 2nd time purchasing from Roy Schmidt. We use Doug Mette as our go to car salesman. Followed him from his previous dealership. Doug always goes above and beyond. Highly recommend Doug and Roy Schmidt Dealership!

All experiences have been positive and satisfying

My experience with this dealership’s service department AND sales department was excellent! They went the extra mile when I needed it most. I would highly recommend doing business here - I will be a repeat customer!

My initial experience with my getting a Honda Prologue electric vehicle on Dec 26 has been riddled with problems, but this has been a Honda America problem—not the folks at Roy Schmidt. The sales team has been fully engaged in resolving the difficulties from the time I took delivery. This purchase is my sixth Honda since 1990--all but the first was bought new--but my first purchase from Roy Schmidt. I live halfway between Roy Schmidt and a high-volume Honda dealership near St. Louis. I like both dealers, but I started coming to Roy Schmidt for service because the service dept has been outstanding. There’s no pressure for “add-on” services, the facilities are first-rate, my car gets washed, and I’ve been offered a loaner car for any service more involved than an oil change. So, I came to Roy Schmidt when looking to buy a new Honda. In short, I got an unbelievable price and a great purchase experience. However, taking delivery of my new Prologue was troublesome, both for the dealership and me. It seems I bought only the second Prologue fully electric vehicle the dealership had sold in 2024. The car was plagued with HondaLink software problems, but my sales rep, Colby Antrim, made my car problems his to fix. The national HondaLink office was on reduced hours due to the holiday week, but Colby made the 2-hour roundtrip drive to my home to resolve the software setup. It took a couple more days to fix, but Colby got HondaLink to open a case to fix my software. The Prologue now (mostly) works. The few remaining manufacturing defects are scheduled to be fixed by the service dept next week--the delay is my doing due to back-to-back snowstorms here--while providing me with a loaner car during service. I have faith in Roy Schmidt Honda because they have made my new-car problems theirs to fix. Of course, that is what every dealership should do, but not all have been so willing in my past experience. I should note that my new Honda Prologue is a first-year model that was built in a GM factory as a collaboration between Honda and GM. I knew this when buying the car, which might help explain the great price and financing deal I got.

Very professional and fast. Would recommend to friends.

We had a great experience with Roy Schmidt Honda! They were very helpful over the phone and in figuring out the issue with our transmission. They were able to do what services needed to be done the day of, and we were very grateful for their help.

The buying experience with Roy Schmidt Honda is 2nd to none. I like dealing with a business who operates with integrity as a guiding principal. I also highly recommend Doug Mette. He knows his products and delivers an excellent customer experience. And the service department led by Brent is excellent as well.

Bret did a great job taking care of my car. Always friendly top notch.

Awesome service as usual . I’ve purchased 2 cars from them and every time I go in for service I am treated like family. Mark Schmidt is the best he comes and talks with us every time we are there Awesome group here. Thanks

Very good service department.

Had a great experience at Roy Schmidt Honda in Effingham. Our sales associate, Mark Schmidt was friendly, helpful and great to work with. I would highly recommend Mark or any of the salesmen at Roy Schmidt Honda.

Fast and efficient.

Fast, friendly service. Comfortable, clean waiting area

Excellent service...on time and polite too! Brent always answers my questions.

Great customer service!

Friendly folks!!! Changed oil and rotated tires! I had my comfort dog with me!! Everyone was kind!! Took care of my car and very accommodating to Sugar!!! Thank You All!!

I have only used Roy Schmidt for maintenance but their service department has been wonderful.